If you need to make a return, please contact us and notify us of the reason and the item(s) to be returned.

You have a period of 15 days after receiving the merchandise to initiate a return. To process a return, please package the items as best as possible. It's essential that the products are disassembled and packed as they were delivered, indicating the number of packages. The cost of the return is the responsibility of the customer.

If you have any questions about our Return and Refund Policy, please contact us via email at euemontessori@gmail.com.

How is the refund processed?

The refund will be issued using the same payment method used during the purchase, within 14 days after the merchandise is received at our facilities and after confirming that the merchandise matches the return request. The refund will be for the amount of the returned merchandise, excluding the initial shipping costs